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RMA & FA Information

Please read the attached policy to learn more about the returns process.
PDF Description
Get Acrobat File CPQ-2003 (Customer Complaints, Failure Analysis and Returned Material Policy) (13 pages, updated 01/09)
This policy delineates the administrative procedures for customer complaints, failure analysis, and returned material.
Get Acrobat File RMA/FA Shipping Instructions (2 pages, updated 02/09)